Somerset v Middlesex – MATCH ABANDONED: Refund/ Exchange Policy
Unfortunately Friday’s match between Somerset and Middlesex was been abandoned due to the constant rainfall. All ticket holders will be entitled to receive a full ticket refund or exchange and details on how you can claim this can be found below.
How to Claim your Refund or Exchange:
All tickets which carry a monetary value will be accepted for either a full ticket refund or exchange if less than 10 overs are played. In order to claim either your refund or exchange, please download and complete the following form: Ticket Refund and Exchange Form
These can either be posted to: Ticket Refunds & Exchanges, Somerset County Cricket Club, The County Ground, Taunton, Somerset, TA1 1JT or can be emailed to the Club by clicking here.
Refunds or exchanges must be claimed within 28 days following the match date. Once received, all refunds will be reviewed and depending on how you paid for your tickets, you will either receive a:
- Cheque Refund through the post (if you originally paid by cash or cheque for your tickets). Please note this can take 2-4 weeks to be sent following the 28 day period.
- Card Refund if you originally paid by Debit or Credit Card. Please note, we may need to call you to request your Card details dependent on if you paid online or over the phone. Once received, a refund will be paid back onto your Debit or Credit Card.**
- We can only refund the person who purchased the tickets in the first instance.
Ticket Exchanges will be subject to availability on our upcoming group matches and you will be able to choose up to three dates. Where possible we will try and transfer them to your first choice. Tickets can only be exchanged for our remaining home matches this season in either the LV=CC and group RLODC competitions.
7 Match Passes
For those who purchased 7 Match passes for this match, they are able to claim a refund to the face value of the ticket as per the above.
*£2 administration fee will be deducted for refunds made by Cheque.
**Refunds will only be made for the face value of the ticket and will not include any transaction charges you paid when making the initial purchase.