Job Vacancy: Club Receptionist

Job Vacancy: Full Time Club Receptionist

HOURS: 40 hours per week
SALARY: £18,250.00 Per Annum


Somerset County Cricket Club is a highly successful and varied sporting organisation that hosts almost 50 days of First Class cricket, numerous Conferences and Events throughout the year as well as playing an important role in the local community. We have 6,500 Members and crowds of 7,500 supporters for some matches.

The Ground is also used for many other events such as Concerts and Open-Air Cinema evenings.

The Role

At Somerset County Cricket Club we are looking for a confident, articulate and well presented individual to join the team and provide a first class reception service to all visitors. You will be working closely with our Membership and Ticketing Executive and become the face and voice of the Club by greeting all Members, Supporters and Guests either in person, via email or over the phone.

The Person

The individual must have fantastic customer service skills and be willing to take ownership of the Reception area, overseeing visitors, car park passes and permits, and assisting all staff with general administration duties as required. The person must also be willing to learn about the ticketing and membership process, assisting with day to day sales. This is a key and demanding role in a busy organisation which has a strong Club ethos and camaraderie. Please note; that from April 2020 this role will involve some weekend and evening work in line with our fixture list and the nature of our business.

Principle Responsibilities and Tasks

Being the front of house for the Club
Overseeing the Reception area, ensuring all leaflets and advertisement are up to date.
Oversee general Reception duties such as Visitor Passes, Car Park Passes and Permits.
Added sales support when needed (including data entry) for ticketing, events and memberships.
Assist all Club Staff with general administration duties
Reconcile the daily financial Sales Sheet.
Other duties as directed by the Chief Executive or Head of Commercial Operations

What We Offer

  • Salary of £18,250.00 per annum pro rata
  • 24 days holiday (plus statutory public holidays)
  • Pension Contribution (subject to qualification)
  • Free Car Parking

To apply for this role, please email your CV and a covering letter to or post one to Clare Mellor, Head of HR, Somerset County Cricket Club, Cooper Associates County Ground, Taunton, Somerset, TA1 1JT.

Please Note: whilst we will communicate with all applicants with regards to the status of their application, we are unable to provide direct feedback due to the number we are likely to receive.

Closing date: 28th February 2020

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Next MatchSomerset V Derbyshire Falcons

09/07/2022 19:00 - The Cooper Associates County Ground