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Somerset County Cricket Club need match day stewards

Somerset County Cricket Club are looking for enthusiastic and professional people to become match day stewards at the Cooper Associates County Ground.

Successful applicants would take an active role in ensuring the safety of all those attending fixtures at The Cooper Associates County Ground through a number of match day stewarding roles, including stand stewards, gate stewards, corporate stewards & turnstile operators.*

Key responsibilities will include:

  • Assuming responsibility on behalf of the Club for ensuring the safety and security of those attending events at The Cooper Associates County Ground
  • Reporting to the Ground at the time specified by the Safety Management Team
  • Undertaking pre and post match safety checks in the Ground and reporting any identified issues
  • Assisting in the safe operation of the Ground at all times
  • Maintaining a positive and proactive approach to the role to assist the Club in delivering the highest standards of customer service and spectator safety
  • Responding to emergencies, raising the alarm and taking the necessary immediate actions
  • Effective liaison with facility & security teams
  • Providing basic emergency first aid
  • Undertaking all necessary training and assessment relating to the role

Applicants should have:

  • Proven experience in customer service
  • The ability to communicate effectively with all guest types
  • Experience in conflict management and resolution
  • The ability to remain calm

Applicants should also be:

  • Positive & professional
  • Competent in dealing with emergency situations

An understanding of cricket etiquette is preferable and an NVQ Level 2 Spectator Safety qualification is desirable however, full training will be provided.

Please click here to download the application form.

The application can be returned by sending an email or by returning it to the following address: Kelsey Mitchell, Somerset County Cricket Club, The Cooper Associates County Ground, Taunton, Somerset, TA1 1JT.

*Please note there will not be the opportunity to watch the event(s) as focus on spectator safety will be key.

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